![]() "The often-used phrase 'pay attention' is apt: you dispose of a limited budget of attention that you can allocate to activities, and if you try to go beyond your budget, you will fail." - Daniel Kahneman. ![]() "The real secret to listening is that it's not about me: I'm holding up my cup out in front of me I want them to fill my cup and not pour anything in their cup." - Naomi Henderson (the Serena Williams of qualitative research)." No man ever listened himself out of a job." - Calvin Coolidge." If you understood everything I said, you'd be me." - Miles Davis.So treat every interaction as kind of a precious moment in time." ![]() Both are bolstered by listening skills and connect to one of my favourite quotes, Mitt Romney sharing with Greg Brenneman during their Bain days: " Greg, in any interaction, you either gain share or lose share.
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